Frequently Asked Questions
Q: What are your rates?
A: Rates vary depending on the type of RV or vehicle and length of vehicle including a trailer, hitch, motor, etc. See our Unit Prices page for details.
Q: What documents do I need to provide to rent RV or boat storage space?
A: We require government-issued photo ID (example: driver's license), vehicle and/or trailer information (registration, license plate and vehicle VIN number) and proof of insurance (copy of insurance card or policy). We will securely store this information in our system.
Q: Do I need to sign a long-term lease?
A: No, unless you select our 6- and 12-month discount plans (see our Unit Prices page). We rent on a month-to-month basis, with all leases requiring 30-day advance notice to vacate. Guaranteed accommodation and rates are not possible on month-to-month rentals.
Q: Are any discounts offered?
A: Yes. We offer 6- and 12-month discount plans (see our Unit Prices page), and active military or first responders (law enforcement, fire, EMT) receive 10% off monthly rent for the entire rental period.
Q: How do I make a payment?
A: We only accept electronic payments - credit card, debit card or bank ACH. All major credit cards accepted, and all accounts will be set up to be auto-transacted on the first of every month. Our customers can opt-out of auto payment and are responsible for making payments on our website or app, but any late accounts will have access denied and incur a late fee.
Q: Is there 30-amp service at every space?
A: 30-amp service is available at every covered (not open) space and continuous electrical hookup access is flat-rated at RV and boat rates.
Q: Can I do maintenance work on my unit?
A: Yes, minor interior/exterior maintenance or improvements to your RV or boat is permitted, but no major mechanical work is permitted without prior approval by management.
Q: When can I move in?
A: Once you create an account and are assigned a space that meets your RV or boat storage needs, you can move in anytime during normal business hours.
Q: What are your hours?
A: Opening Janauary 2021 RV Boat Storage Works customers have 24/7 access to their recreational vehicles and boats, and management is on site Monday through Saturday 8 AM - 3 PM.
Q: Do you offer RV maintenance, cleaning or other services?
A: No, but we can provide referrals to various service and RV repair providers.
Q: Will staff provide access to the property for repair service-providers, or should I just share my access code?
A: Please do not ever share your access code – contact management who can provide temporary, unique access codes to repair-service providers or other, owner-authorized representatives.
Q: Does there have to be someone in the office to let me through the security gates?
A: No. Once you are assigned a space and temporary security code (you can create your own personal security passcode) and download our app, you have 24/7 access.
Q: What types of vehicles can be stored?
A: All boats, recreational vehicles, automobiles, and enclosed trailers.
Q: Can I leave a car or truck in my space temporarily if I take my RV on a trip?
Q: What sizes are your storage spaces and are they all covered?
A: We offer 12-foot wide spaces varying in length from 27 to 65 feet, with all but a handful angled 60-degrees for easy parking. All are covered except 44 open spaces up to 45 feet in length.
Q: What are your storage policies?
A: Our storage policies can be viewed by clicking here.